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Frequently Asked Questions
You can reset your password by clicking the "Forgot Password" link on the login page and following the instructions sent to your email.
You can cancel your subscription from your account settings. Note that this will stop auto-renewal but your current subscription remains active until its expiry date.
We accept bKash and Nagad for payments in Bangladesh. International payment methods are not currently supported.
We typically respond to inquiries within 24 hours during business days. Urgent technical issues are prioritized and usually resolved faster.