Frequently Asked Questions

Find quick answers to common questions about JP MCQ Platform

General Questions (3)

Our MCQ-based learning platform helps users prepare for exams and competitions through interactive quizzes, contests, and comprehensive analytics.

We offer both free and premium features. Free users can access basic features with limited attempts, while subscribers get unlimited access and additional benefits.

Simply register an account, verify your email, and start exploring categories that interest you. You can try the Read Mode for free to get familiar with the content.

Features Questions (3)

Judge Me Mode is our timed test feature where you answer questions with limited time and get scored based on accuracy. Free users get 3 attempts per day.

In 1 vs 1 mode, you compete against another user or a bot by answering 15 questions within 5 minutes. The player with the most correct answers wins.

Contests are scheduled competitions with prize pools. You can join using coins (or free with subscription) and compete against other users for rewards.

Technical Questions (3)

You can reset your password by clicking the "Forgot Password" link on the login page and following the instructions sent to your email.

Yes, we follow industry standard security practices. Your personal information is encrypted and we never share it with third parties.

We support bKash and Nagad for payments in Bangladesh. International payments are not supported at this time.

Account Questions (3)

You can cancel your subscription from the "Subscription" section in your user dashboard. Note that this will only stop auto-renewal; your current subscription will remain active until its expiry date.

Go to your wallet page and click "Withdraw Funds". You can request withdrawals to your bKash or Nagad account. Withdrawals are processed within 1-3 business days.

Yes, you can request account deletion from your account settings. Please note that this action is permanent and will remove all your data from our platform.

Still Need Help?

Our support team is ready to assist you with any questions.

Call Us

+880 1234-567890

Email Us

support@jpmcq.com

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24/7 Support